Full time, On Site

We are looking for a passionate, dedicated, and dynamic IT Support Technician with excellent communication and teamwork skills. We seek a colleague who will contribute to providing high-quality technical support to our clients, ensuring that all systems function optimally and that technical issues are resolved promptly and efficiently.

Responsibilities:

• Providing First-Level Technical Support: Respond to customer inquiries about technical issues related to software and hardware, offering quick and effective solutions.
• Installing, Configuring, and Updating IT Equipment and Software: Ensure that all IT equipment is correctly installed and configured, and that software is up-to-date to prevent security vulnerabilities.
• Monitoring and Maintaining IT Systems: Constantly supervise the functioning of IT systems to detect and prevent potential technical issues, ensuring everything operates at optimal parameters.
• Diagnosing and Resolving Technical Issues: Identify and solve technical problems that arise, minimizing downtime and ensuring users can quickly return to normal activity.
• Documenting Technical Processes and Solutions: Create and maintain technical documentation, detailing procedures followed and solutions applied to various problems, making them available to other colleagues.

What We Offer:

• Attractive and Motivating Salary Package: Your salary will reflect your experience and skills, and outstanding performance will be rewarded.
• Continuous Training Courses: Access to professional training programs that will help you develop your skills and stay updated with the latest technologies and practices in the field.
• Dynamic and Friendly Work Environment: Be part of an enthusiastic and professional IT team that will offer support and collaboration.
• Career Advancement Opportunities: Remarkable performances are recognized and rewarded, offering you the chance to advance within the company.

Additional Requirements:

• Category B Driving License: Having a driving license is an advantage, facilitating necessary travel to resolve technical issues.
• Proficiency in English: A good level of English proficiency is required to communicate effectively with international clients and colleagues and to understand technical documentation.

If you find yourself in the above and want to be part of our team, please send your CV by email to office@aldisuport.com. Ensure you include a phone number where we can contact you for an interview.

For more details, you can contact us at our email address: office@aldisuport.com.

We look forward to meeting you and having you in our team!

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